1. Data Collection

We collect information you provide directly, such as name and email address when you fill out a contact form. We automatically collect technical data such as IP address, browser type, pages visited, and duration of the visit.

We use cookies and similar tracking technologies to improve the user experience and analyze site traffic.

• Essential cookies: Necessary for the website to function.
• Analytical cookies: To understand how users interact with the site.
• Marketing cookies: To show relevant advertisements for our services.

2. Purpose of Processing

We use your data for the following purposes:

• To provide, manage, and improve our services.
• To respond to your requests for support or information.
• To send service communications and updates.
• To analyze site usage to optimize its performance.
• To prevent fraud and ensure security.

Legal Basis

Processing is based on your consent (for non-essential cookies and marketing), the performance of a contract (to provide requested services), and our legitimate interests (for analysis and security).

3. Data Sharing

We do not sell your personal data. We may share it with:

• Service providers: Companies that assist us with hosting, analytics, and payment services, bound by confidentiality agreements.
• Legal authorities: When required by law or to protect our rights.
• Business partners: Only with your explicit consent for joint offers.

Data may be transferred outside the European Economic Area (EEA) only to countries that guarantee an adequate level of protection.

4. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: To obtain a copy of your data in our possession.
• Right to rectification: To correct inaccurate or incomplete data.
• Right to erasure: To request the deletion of your data ("right to be forgotten").
• Right to restriction: To restrict processing under certain circumstances.
• Right to data portability: To receive your data in a structured format.
• Right to object: To object to processing for direct marketing.
• Right to withdraw consent: At any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us at the dedicated privacy email address: info@starlink-sy.com.

5. Security and Retention

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. We retain data only for the period necessary to achieve the purposes for which it was collected, unless otherwise required by law.

6. Privacy Contacts

For any questions about this policy or to exercise your rights, you can contact us:

• Email: info@starlink-sy.com
• Phone: +39 309 802 420
• Postal address: Rotonda Rinaldi 78 Appartamento 00

You also have the right to lodge a complaint with the Italian data protection supervisory authority (Garante per la protezione dei dati personali).

Updates

This policy may be updated periodically. The date of the last revision is: October 15, 2023. Changes will become effective upon publication on the site.